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A Guide to Payment Processors in Trinidad: Which One is Right for You?

Accepting online payments is crucial for businesses in Trinidad, but choosing the right payment processor can be overwhelming. Each gateway has different fees, features, and payout timelines. In this guide, we’ll break down five popular payment processorsβ€”WiPay, First Atlantic Commerce (FAC), Scotia Merchant Service, Hexakode Invoicing, and PayPalβ€”so you can decide which one suits your business best.

1. WiPay

WiPay is a great option for businesses looking for a low-cost entry into online payments.

Key Features:

βœ… No setup or monthly fees
πŸ’° Transaction fee: 3.5% + $0.25 USD per transaction
πŸ’³ Currencies supported: TT & USD
πŸ•’ Payout time: Up to 2 weeks upon withdrawal request
❌ No recurring payment functionality
⚑ Ease of setup: Relatively easy
πŸ”Œ WooCommerce plugin available: Provided by Wipay itself

πŸ’‘ Best for: Small businesses or startups looking for a simple and cost-effective way to accept payments online.

2. First Atlantic Commerce (FAC)

FAC is ideal for businesses that need fast payouts and recurring billing but requires a higher investment upfront.

Key Features:

πŸ’΅ Setup cost: $200 USD
πŸ’Έ Monthly fee: $175 USD
πŸ’³ Transaction fee: Varies (negotiated with your bank)
πŸ•’ Payout time: 1-2 days (funds go directly to your account)
βœ… Supports TT & USD transactions (USD requires a USD bank account)
πŸ’³ Works with local debit cards when set to TT currency
πŸ› οΈ Setup complexity: Requires some technical knowledge
❌ WooCommerce plugin not included, but available for $150 USD/year
βœ… Supports recurring payments

πŸ’‘ Best for: Established businesses that need quick payouts and recurring billing.

3. Scotia Merchant Service

Scotia’s merchant service is a cheaper alternative to FAC with similar features.

Key Features:

πŸ’΅ Setup cost: $125 USD
πŸ’Έ Monthly fee: $25 USD
πŸ’³ Transaction fee: Varies (negotiated with your bank)
πŸ•’ Payout time: 1-2 days
βœ… Supports TT currency
🌎 USD transactions convert to TTD automatically
πŸ’³ Works with local debit cards when set to TT currency
πŸ› οΈ Requires technical setup
❌ WooCommerce plugin not included, but available for $150 USD/year
βœ… Supports recurring payments

πŸ’‘ Best for: Businesses looking for an affordable and reliable local payment processor.

4. Hexakode Invoicing

Hexakode Invoicing is a hassle-free option with no monthly costs and built-in recurring payments.

Key Features:

πŸ’΅ No setup or monthly fees
πŸ’° Transaction fee: 6% per transaction
πŸ•’ Payout time: 1-5 business days upon withdrawal request
βœ… Supports TT currency
πŸ’³ Works with local debit cards
⚑ Ease of setup: Relatively easy
πŸ”Œ WooCommerce plugin included
βœ… Supports recurring payments

πŸ’‘ Best for: Freelancers and small businesses looking for an easy-to-use invoicing and payment solution.

5. PayPal

PayPal is widely recognized and great for international transactions, but it has some drawbacks for local businesses.

Key Features:

πŸ’΅ No setup or monthly fees
πŸ’° Transaction fee: 5.5% per transaction
🌎 Only supports USD (users must have a credit card)
πŸ’³ Withdrawing funds can be difficult (requires a credit card or JMMB debit card)
βœ… Supports recurring payments
πŸ”Œ WooCommerce plugin included

πŸ’‘ Best for: Businesses selling to international customers who can pay in USD.


Conclusion: Which Payment Processor Should You Choose?

Choosing the right payment processor depends on your business needs:

  • βœ… For a low-cost, easy setup: WiPay or Hexakode Invoicing
  • πŸ”„ For recurring payments & fast payouts: FAC or Scotia Merchant Service
  • 🌍 For international sales: PayPal

Each option has its pros and cons, so it’s important to pick the one that aligns with your business model and cash flow needs.

πŸ“’ Need more guidance? Get a free consultation to find the best payment gateway for your business! Sign up for our newsletter at Hexakode Agency and check out our YouTube channel for a more detailed breakdown! πŸš€


πŸ’¬ Which payment processor do you use? Let us know in the comments below!